AI at Coastal

Work smarter with approved AI.

Get access to ChatGPT, find practical prompts and tools, and learn Coastal's AI rules for responsible use.

Have a License? Open ChatGPT
Start here

What do you need today?

Three clear paths for the most common needs.

AI usage leaderboard

Top users, projects, and GPTs

Latest export

Ranks users by credits and highlights the most-used ChatGPT Projects and custom GPTs from the latest imported exports.

Review, verify, and protect Coastal information.

Use approved tools, keep sensitive information out unless specifically authorized, and treat AI output as a draft that requires qualified human review.

Start with the big picture

What is ChatGPT and AI in Construction?

A practical, non-technical guide to where AI helps across the construction lifecycle, where human review is required, and where AI should not be used on its own.

ChatGPT in plain English

A fast assistant for thinking and first drafts

ChatGPT can help you write, summarize, analyze, explain, brainstorm, and organize information. It works best when you provide clear context and review the output before using it.

Think copilot, not autopilot.

AI can accelerate the work, but Coastal employees remain responsible for judgment, accuracy, approvals, and final decisions.

Why it matters in construction

Construction creates a lot of information

Project teams work across drawings, specifications, emails, meeting notes, schedules, estimates, reports, photos, and contracts. AI can help organize and transform that information into useful drafts and insights faster.

Less reworkFaster communicationClearer decisionsReusable knowledge

Where AI can help across the lifecycle

Use the examples as starting points, then apply Coastal's review and approval process.

Preconstruction

Organize inputs and accelerate early analysis.

  • Summarize specifications
  • Draft scope comparisons
  • Create bidder questions
  • Brainstorm logistics risks

Project Execution

Turn project information into clearer communication.

  • Meeting summaries
  • Action registers
  • RFI and submittal drafts
  • Executive updates

Field and Operations

Make daily information easier to understand and reuse.

  • Daily report drafts
  • Checklist creation
  • Photo description drafts
  • Issue summaries

Corporate Services

Support teams with repetitive knowledge work.

  • Emails and presentations
  • Excel and data help
  • Training content
  • Policy explanations
Good first uses
Turn rough notes into a professional email
Low risk, easy to review, immediate time savings.
Summarize a long internal document
Ask for key points, open questions, and action items.
Explain an Excel formula or error
Share the goal and a small sample of non-sensitive data.
Create a checklist from an approved process
Review against the official source before publishing.
Do not rely on AI alone for
  • Safety decisions, incident reports, or life-safety conclusions
  • Contract negotiations or binding commitments
  • Client deliverables without qualified review
  • Final estimating, scheduling, engineering, or code decisions
  • Anything containing sensitive information unless specifically authorized
Access first, then practice

Get Started with ChatGPT

Coastal's official training record belongs in Absorb LMS. This page gives you the access path and a personal practice checklist once your account is ready.

01

Complete the required LMS course

Open the ChatGPT course in Absorb. Absorb remains the system of record for assignment, completion, certification, and employee training history.

02

Submit the IT Request Form

After completing the course, use the Forms Queue to request a ChatGPT license. IT can confirm eligibility, assign the license, and provide sign-in instructions.

03

Sign in and start small

Use your Coastal-managed account. Begin with an email, summary, checklist, or explanation that is easy to review.

Open ChatGPT
Absorb is the official training source.

The progress widgets below are optional practice and are stored only in this browser. They do not replace assigned LMS courses or completion records.

Personal practice path

Build confidence in five small steps

Check items off as you practice. Your progress stays on this device.

0%complete
The prompt formula

Role + Task + Context + Requirements + Format

RoleTaskAudienceSource materialConstraintsOutput format

Example: Act as a construction project manager. Turn these notes into a leadership update. Use a professional tone, keep it under 200 words, and include risks, owners, and due dates.

Your first conversation
Write a professional email to a subcontractor explaining that tomorrow's coordination meeting moved to Thursday at 2:00 PM. Keep it friendly, direct, and under 120 words. Ask them to confirm attendance.
Then say: Make it warmerThen say: Add a subject lineThen say: Make it shorter
Optional external learning

Want to get ChatGPT certified?

Explore OpenAI Academy's AI Foundations, applied workflows, and ChatGPT for Work resources. Coastal course completion and licensing still remain in Absorb.

Explore OpenAI Academy
Optional practice and instructor framework

Practice & Learning

Use these self-paced widgets to build confidence and support instructor-led sessions. Absorb LMS remains the official source for assigned courses, completion tracking, and training records.

OpenAI Academy
Practice progress is personal and local.

Checking boxes here does not enroll an employee, create a certification, or update an LMS record. Use Absorb for formal company training.

Your practice progress
0%
Suggested format
Microlearning
Small tasks employees can practice immediately
Formal records
Absorb LMS
Assignments, completion, and licensing
External learning
OpenAI Academy
Optional official product education
Instructor-led curriculum

Use this outline for Coastal sessions

The modules provide a strong framework for live demonstrations, department workshops, and office hours without creating a second enrollment system.

  • ChatGPT basics and first prompts
  • Prompting with context and constraints
  • Files, data, and review techniques
  • Projects, GPTs, and repeatable workflows
  • AI Governance and AI incident response
Learning destinations

One purpose for each platform

Absorb LMSRequired Coastal courses, enrollment, completion, and licensing.
AI HubQuick guides, practice widgets, prompts, tools, and just-in-time resources.
OpenAI AcademyOptional product education, webinars, and deeper external learning.
Launch approved platforms and Coastal GPTs

AI Tools Directory

Open approved and Beta tools directly when a launch link is available. Tools marked In Review are informational only and do not yet have a live launch button.

Use only approved AI tools for Coastal work.

Personal accounts and unapproved public AI tools are not permitted for Coastal work. Tool availability may depend on licensing, workspace settings, project approval, and governance review.

No tools match your search.
Propose a solution, share an idea, or publish useful work

AI Ideas & Resource Center

Use this page for AI ideas, workflow improvements, resource suggestions, and publishing requests. ChatGPT licenses and all other access requests must be submitted through the Coastal IT Request Form.

Need ChatGPT, a license, or access to an existing tool?

All access requests are handled by IT through the Forms Queue.

Submission details
Do not include confidential data in this request.

Describe the type of information involved without pasting client, employee, subcontractor, legal, or project-sensitive content.

Just-in-time guidance

How-To & Best Practices Library

Find practical guides, checklists, templates, and videos at the moment you need them. Where Procore, Absorb, Egnyte, or another department already owns the source, this hub should link to it instead of duplicating it.

Link to the source of truth.

Each published resource should identify its owner, last-reviewed date, and authoritative source so employees know what is current.

Best practices and resources

Practical tools for consistent work

These guides are quick-reference resources that explain when to use a process, why it matters, and the recommended steps or template. The listed department owner and source of truth remain responsible for the current approved version.

Written notes and approved documents only.

Do not upload meeting recordings, audio, video, transcripts, or transcription files to AI tools. The meeting guides below are intended for notes written by an employee.

No best-practice resources match your search.
Approved learning and documentation

ChatGPT and Egnyte AI guidance

OpenAI links open official Academy courses and webinars. Egnyte links open official AI Assistant and Knowledge Base documentation. Only approved, published resources are listed.

No videos or guides match your search.
Copy, customize, and review

Prompt Library

Ready-to-use prompts for common work. Replace bracketed text, remove anything you do not need, and review the output before use.

No prompts match your search.
Role-specific guidance

Department Guides

Open a department to see recommended workflows, example prompts, training priorities, and governance reminders for that team.

AI usage analytics

Users, Projects & GPT Leaderboards

View user rankings by credits and the most-used ChatGPT Projects and custom GPTs from the latest manually imported CSV exports.

Latest export
Users ranked
Projects used
GPTs used
GPT messages
Latest export rankings

Top users, projects, and GPTs

Data is loaded from the latest published Users, Projects, and GPT exports.
Policy and operational standards

AI Governance

A plain-language guide to Coastal's current AI Use and Governance Policy and supporting AI Standards. The attached source documents always take precedence over this summary.

Official source documents

Current policy and operating standards

Both documents are Version 0.1, dated August 18, 2026. The policy establishes Coastal's principles and accountability; the standards define current access categories, data rules, action boundaries, connector requirements, and request processes.

OFFICIAL POLICY

AI Use and Governance

Responsible use, approved environments, data handling, acceptable use, human oversight, roles, incidents, and enforcement.

Version 0.17 pagesOwner: VP of Emerging Technology
OPERATING STANDARD

AI Standards

Current approved AI access categories, embedded AI rules, data handling, assistance-versus-action controls, connectors, agentic AI, and approvals.

Version 0.15 pagesReviewed at least quarterly
Simple rule

AI may assist you, but it may not exceed your authority.

If you could perform the work yourself with the same data and authority, AI may generally assist in an approved environment. If AI will act on your behalf, cross system boundaries, change records, or communicate automatically, separate authorization is required.

Approved AI access model

Product availability can change. Use only Coastal-managed environments and follow the current AI Standards.

GENERALLY AVAILABLE

Enterprise AI

ChatGPT Enterprise, Egnyte AI, Procore AI, and Microsoft 365 Copilot (free version) when accessed through Coastal's managed environment.

EMBEDDED AI

Native features in approved applications

Generally approved when they stay inside the application's normal authentication, permissions, storage, and approved data flow.

APPROVED BY REQUEST

Separately licensed platforms

Claude Team, Microsoft 365 Copilot (paid version), and other role-specific tools require approval based on business need, licensing, and availability.

SEPARATE AUTHORIZATION

Agentic or autonomous AI

Computer-use, multi-agent, scheduled, persistent, or other AI that takes actions on a user's behalf requires prior approval from the VP of Emerging Technology.

Can I use this information in AI?

Use the data only when you are authorized, the environment is approved, and no client, contract, project, legal, regulatory, or classification rule restricts AI use.

Generally permitted in approved enterprise AI
  • Public and internal information used for legitimate Coastal business purposes
  • Confidential business, client, project, bid, estimate, schedule, contract, subcontractor, or financial information when you are authorized to access it
  • Information with no known No-AI, special-processing, client, contract, project, legal, or regulatory restriction
  • Information handled under the same need-to-know, confidentiality, retention, and records requirements that apply outside AI
Do not upload without explicit authorization
  • Passwords, MFA codes, API keys, access tokens, private keys, or other credentials and secrets
  • Full Social Security numbers, bank or routing numbers, payment-card data, or unredacted government IDs
  • Medical or health information, background-check records, employee investigations, or disciplinary records
  • Attorney-client privileged or restricted litigation material
  • CUI, export-controlled, government-sensitive, or regulated information that limits AI processing
  • Anything labeled Restricted, Highly Sensitive, No AI, or covered by a stricter client, contract, NDA, project, legal, or regulatory rule
When unsure, do not guess.

Ask the data owner, IT, Legal, or Emerging Technology before uploading or processing the information.

AI assistance versus AI action

AI may prepare work for a human to review. Actions that change systems, send communications, create commitments, or run autonomously require additional controls.

AI behaviorStatusRequired control
Draft, summarize, research, analyze, recommend, or prepare contentAllowedA qualified employee reviews the result before operational or external use.
Create an email or message draftAllowedThe employee reviews and manually sends the communication.
Populate a draft form, record, or documentGenerally allowedA human performs the final submit, save, or approval action when the action is consequential.
Automatically send an email, Teams message, text, or other outbound communicationNot authorizedAutomatic or agentic outbound communication is not authorized at this time.
Change, submit, approve, delete, move, or transmit business recordsRequires authorizationObtain specific agentic-use approval from the VP of Emerging Technology.
Purchase, pay, contract, commit, approve, or transactRequires authorizationExisting business authority and all other required controls remain mandatory.
Run a persistent or scheduled agent across systemsRequires authorizationScope, permissions, logging, human checkpoints, shutdown controls, duration, and ownership must be approved.

Controls that always apply

AI does not remove Coastal's existing access, review, approval, confidentiality, records, safety, or contractual requirements.

Permission boundaries

AI access may not exceed your own. Do not use AI to search for, infer, retrieve, summarize, expose, or act on information you are not normally authorized to access.

Connectors and integrations

Use only Coastal-authorized plug-ins, browser extensions, MCP servers, APIs, external models, add-ons, and data connections. Submit needed integrations to IT.

Communications and deliverables

The same approval hierarchy still applies. Read and understand the final content, verify material facts, and obtain the same review that would be required without AI.

Embedded AI escalation

Stop and request review if a native feature adds autonomous actions, external connectors, new third-party data flows, broader permissions, or a material change to where data is processed.

Request and approval path

Send the request to the right owner

Open IT Request Form
Approved-by-request platformIT / Emerging TechnologyBusiness need, role, licensing, training, and security.
New AI platform or serviceIT / Emerging TechnologyVendor, contract, data handling, security, value, and governance fit.
Connector or integrationITData flow, permissions, credentials, security, support ownership, and operating model.
Agentic or autonomous use caseVP of Emerging TechnologySystems, actions, permissions, human checkpoints, logging, duration, and responsible owner.
Restricted data or policy exceptionVP of Emerging Technology plus applicable owner, Legal, or SecurityPurpose, data type, restrictions, safeguards, alternatives, duration, and compensating controls.

Suspected AI incident?

Report it promptly to the IT Help Desk and the Vice President of Emerging Technology. Preserve relevant prompts, outputs, screenshots, drafts, logs, and records when practical. Do not conceal, delete, or independently remediate evidence unless directed by the response team.

Report immediately
Common questions

Frequently Asked Questions

Plain-language answers for employees who are new to AI, training, access, and Coastal's tools.

Frequently asked questions
AI terms in plain English

AI Glossary

A quick reference for the language used throughout the AI Hub, ChatGPT, training, governance, and internal tools.

Terms and definitions
Done